- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
If you need a place to take your car Randy's is the place to take your car. I took my car in Friday and yesterday because of what was going on with my car and in a matter of just a day or two my car was fixed and it is running great thank you to Randy and the guys that work at his shop and thank YOU LORD because without Randy and his guys who work hard everyday my car would not be running the way that it is today. My experience at the shop was great, the service on my car was phenomenal and the service while I was there waiting was great as well. So like I shared if you need a place to take your car Randy's is the place to take your car. So thank you again Randy and the guys who work there everyday. Y'all are doing an amazing job. Blessings Shalom
I'm a new snowbird and wanted to ensure my 13 year old Toyota Tacoma would get me back to Michigan safely. I wanted the serpentine belt replaced and the brake fluid flushed. Turns out my truck needed rear brakes and 3 universal joints replaced. They kept my truck overnight and made all the necessary repairs for me. As a bonus, they fastened and quieted an annoying exhaust heat shield rattle. GREAT JOB, GREAT SHOP. THANK YOU